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Vodafone, UK
Vodafone is one of the world’s leading mobile communication providers, with equity interests in 27 countries and Partner Networks in further 27 countries with almost all the Group’s mobile subsidiaries operating principally under the brand name ‘Vodafone’.
To help software developers develop applications for the Vodafone core network, the company deployed netPeople’s Self Service module to provide Self Service (FAQs) and support through email.